It is browser-based, so you don’t need to install any special software or an app! It runs off a Google Chrome or Safari browser – on desktops, laptops, mac computers, android phones and tablets. Or Safari on an iPhone or iPad.
When the time comes for your appointment, we will simply meet at a Web link that we provide to you which could be by email or SMS. Just click on the link at the time of your consultation and Coviu will open in your Web browser. You can then identify yourself and wait in a Waiting Room for Jacqueline Saad to join you.
Also, make sure your microphone and camera are working. You can test your hardware and software setup by clicking here https://tools.coviu.com/precall/
During your treatment with Jacqueline Saad, your psychological service may be delivered via Telehealth. Jacqueline Saad will consider and discuss the appropriateness of ongoing telehealth sessions with you as there may be some services for which Telehealth is not appropriate or effective. In brief, the information below is related explicitly to Telehealth and requires your consent to receive Telehealth services.
For full details on our telehealth policy, please refer to the Telehealth Policy in your info pack, or alternatively click here for access to our Telehealth policy.